Experience Design Workshop

Service Description

Today’s guests are no longer looking for services alone - they are looking for experiences they can engage with, remember and share. This interactive workshop is designed for businesses in food, hospitality, tourism and travel who want to move beyond traditional offerings and create authentic, experience-based value rooted in their own identity. Through a structured and practical approach, participants will work directly with their own business using simple but powerful tools such as Persona Design, Experience Mapping and the 5 A’s Framework. - The attendees gain a clear understanding of how guest expectations have changed - Practical methods to design and improve your own experiences - New ideas based on your existing strengths - A structured way to turn ideas into real offers What makes this format different? This is not a traditional workshop. Participants actively work on their own business and leave with concrete ideas and a clear direction forward - not just inspiration. Each participant also receives a professionally designed printed workbook with tools and exercises to continue developing their ideas after the session. Who it is for - Entrepreneurs developing experience-based offers - Tourism businesses and destinations - Restaurants, cafés and hotels - Food and beverage producers Whether you are just starting or looking to refine what you already do, this workshop helps you take the next step. Book your session or request a tailored format for your organisation.